Mediator training
Civil & Commercial Mediator Training
Develop the practical skills, confidence and professional understanding required to mediate civil and commercial disputes. Our mediator training combines professional standards and mediation theory with intensive practical experience.
Who is the course for?
The course is suitable for people from a wide range of professional backgrounds, including:
- Solicitors
- Barristers
- HR professionals
- Managers
- Business professionals
- Surveyors
- Accountants and financial professionals
- Consultants
- People working in complaints and dispute resolution
- Professionals wishing to add mediation to their existing practice
- Those seeking to develop a professional mediation practice
You do not have to be a lawyer to train as a mediator. Delegates come from HR, management, business, property, finance, consultancy and many other backgrounds.
What will I learn?
- The mediation process from preparation to settlement
- The role and responsibilities of the mediator
- Preparing effectively for mediation
- Opening a mediation
- Establishing an effective mediation environment
- Active and reflective listening
- Effective questioning
- Reframing
- Identifying interests and underlying issues
- Managing difficult conversations
- Managing emotion and conflict
- Private sessions
- Negotiation techniques
- Reality testing
- Breaking impasse
- Maintaining independence and impartiality
- Confidentiality
- Ethics and professional standards
- Online mediation
- Settlement and recording outcomes
- Practical mediation exercises
- Developing professional mediation skills
Dates
Next Course Dates
Course fee
The anticipated fee for the full Civil & Commercial Mediator Training programme is £2,500 + VAT. Fees for individual courses are confirmed when each course is published on the Course Dates & Fees page.
Professional standards
Training is delivered to recognised professional standards.
Register your interest in mediator training
New dates will be announced shortly. Register your interest and we will contact you when the next Civil & Commercial Mediator Training programme opens.